Client Event Manager

Hong-Kong

China

Company: Parfums Christian Dior

Country / Region : Hong Kong SAR

City : Hong Kong SAR

Business group: Perfumes & Cosmetics

Contract type: Permanent Job

Function: Marketing

Experience required: Minimum 3 years

Reference No.: PCD18462

Date of publication: 2023.02.28

- Responsibilities:

Events/ Counter promotion Management:

* Pre-event Preparation

Coordinate with Marketing Team, Sales Team, CRM Team, VM Team and field team in the planning & execution of client events
Coordinate with vendors in POS setup
Facilitate cross-team discussion & propose on sales targets
Work with Demand Planner and Logistic Team in stock planning, allocation, and return
Manage & support the event helpers’ team
Monitor and report competitor activities and relevant industry trends, events, and opportunities

* Event On-site Management

* Post Event

Consolidate feedback from field team and follow-up on event ROI, evaluate the effectiveness of all events and prepare report of post event evaluations to related parties
With leadership from the Managing Director and Marketing Head, identify customer-focused journeys in order to increase loyalty, improve customer retention & reactivation, and drive sales growth
Analyze, present and findings on customer behavior & trends to advise key business stakeholders on new opportunities to retail, acquire new and re-activate lapsed customers

Requirements

Degree holder with 5+ years experiences in retail operations/event coordination, Beauty OR LUXURY Retail industry is preferred
Self-motivated, well organized and strong time management skills
Agile, strong problem solver and solution oriented
Team oriented with excellent interpersonal and relationship building skills
Keep abreast of the consumer trends and passionate about beauty retail
Good written and verbal communication skills in Cantonese, English and Mandarin
Computer Literacy (Excel, Powerpoint, Word)

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